Privacy Policy

Introduction

The Candlelight Foundation for Children with Special Needs is a dedicated non-profit organization committed to making a meaningful difference in the lives of children with exceptionalities and their families. We understand the unique challenges these children face and the importance of supporting their overall well-being.

This Privacy Policy explains how we collect, use, protect, and share information about you when you interact with our website, programs, and services.

Information Collection

We collect personal information from users, such as names, email addresses, and phone numbers, only with their consent and for specific purposes. We may also collect non-personal information, such as browser type or IP address, for analytical purposes.

Types of Information We Collect:

Personal Information: Names, email addresses, phone numbers, mailing addresses
Child Information: Information about children receiving services (with parental consent)
Payment Information: Donation and payment processing data (handled securely by third-party processors)
Technical Data: Browser type, IP address, device information, website usage patterns

Use of Information

The information we collect is used to communicate with users, provide services, and improve website functionality. We do not sell or share personal information with third parties without explicit consent, unless required by law.

We Use Your Information To:

Communicate with you about our programs, services, and events
Process donations and maintain donor records
Provide therapy, educational, and support services to children and families
Improve our website functionality and user experience
Send newsletters, updates, and fundraising communications (with your consent)
Comply with legal obligations and protect our rights

Data Security

We have implemented security measures, including encryption, firewalls, and regular security audits, to protect user information from unauthorized access, disclosure, or alteration.

Encryption

All sensitive data is encrypted in transit and at rest

Firewalls

Network security measures prevent unauthorized access

Regular Audits

Periodic security assessments and vulnerability testing

Access Control

Strict internal policies limit data access to authorized personnel

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. Users can manage or disable cookies through their browser settings.

What are cookies? Cookies are small text files stored on your device that help us remember your preferences and improve your browsing experience.

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Third-Party Links

Our website may contain links to third-party websites or services. We encourage users to review the privacy policies of those websites, as we are not responsible for their practices.

Children's Privacy

We comply with applicable laws, such as the Children's Online Privacy Protection Act (COPPA), when collecting information from children under a certain age. We take measures to protect the privacy of children and obtain parental consent when necessary.

COPPA Compliance

We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us immediately so we can remove it.

Changes to the Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Users will be notified of significant changes to the policy through our website or email. The "Last Revised" date at the top of this page indicates when the policy was last updated.

Contact Information

For any questions or concerns regarding this privacy policy or your personal information, please contact us:

Email

info@candlelightspecialneeds.org

Phone

+234 704 532 0659